Meet Dami Osude, Service Delivery Manager at Microsoft

August 6, 2018

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Dami’s Biography

Dami is a committed and proactive problem solver with specialist skills in IT systems support, service management, implementing and managing operating systems, hardware and software solutions for major clients through excellent service delivery, effective analysis, troubleshooting, and system integration.

She is highly motivated to excel in every given task and capable of applying modern technology to improve business processes whilst demonstrating an analytic approach to dealing with complex system issue; strong client engagement and analysis skills. She has an effervescent personality forming relationships quickly at all levels and enjoys being part of a successful and productive team.
 
Why did you get into STEM?

I went into STEM due to my attraction to learning more about computer technology. With time, my passion to help people make the best use of their technology saw me getting deep into IT support and IT service management. And since then there’s been no looking back.
 
What do you consider your greatest achievements?

Greatest achievements. Well, there’s so much more to achieve in life but from the past, the ability to become a Microsoft Certified Professional was a big deal for me, so big that my Dad got me my first laptop after I became certified. Also, the opportunity to impact others positively continues to be a great achievement for me.
 
What challenges have you faced as a woman in STEM and how did you overcome them?

In the past, I have faced the challenge of trying to prove my ability to perform as excellently as my male counterparts in the field and been petite, I really had to go the extra mile to demonstrate my professionalism and excellent work ethics. These challenges have helped me through the years to become a better IT professional.
 
What is your advice to budding women in STEM?
Let your passion drive you beyond any seeming boundaries. You were created to solve a problem, find it, and proffer a solution!

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